Trust & Safety

A freight network where you know who you’re working with.

Freight fraud works because load boards let strangers stay strangers. Haulor is built on the opposite principle: everyone on the platform is verified, every load is tracked, and every document is signed digitally.

  • Verified identity
  • Verified business
  • Tracked loads
  • Signed documents
The safeguards

No platform can promise fraud-free freight — anyone who says otherwise is selling something.

What a platform can do is stack the safeguards so that fraud is harder to attempt, easier to detect, and quicker to shut down.

01

Harder to attempt

Every carrier, driver and broker is verified before they can bid or post.

02

Easier to detect

A risk engine flags unusual patterns and identity mismatches for review.

03

Quicker to shut down

Every load keeps its own record, so disputes and fraud get resolved fast.

Four layers of protection

How Haulor reduces fraud and double brokering

Each safeguard closes a gap fraudsters rely on — anonymous actors, fake businesses and invisible loads.

Identity-verified carriers

Carriers and drivers complete government-grade digital identity verification before they can bid. Not a checkbox — a verified person behind every truck.

Government photo IDVerified
Live selfie matchVerified
BiddingUnlocked

Business-verified brokers

Brokers are verified as real, operating businesses before they can post a load, so carriers aren’t hauling for an email address.

Business registrationVerified
Operating statusActive
Posting loadsUnlocked

Risk monitoring

A rules-based risk engine watches activity across the platform and surfaces red flags — unusual posting patterns, identity mismatches, suspicious behaviour — for review before they become losses.

Unusual posting patternFlagged
Identity mismatchUnder review
Suspicious behaviourCleared

Tracked and documented loads

Live GPS from pickup to delivery and digital BOLs/PODs on every load. When everything is visible and signed, disputes get resolved with records instead of recollections.

Picked up · Mississauga, ONBOL signed · 08:14
Crossed border · Detroit, MIGPS ping · 12:40
Delivered · Chicago, ILPOD signed · 14:06
Why it matters

Verification protects both sides of the load.

For shippers & brokers

The carrier bidding on your freight is a real, identified operator with a track record you can see.

  • Identified operator
  • Visible track record
  • Live GPS

For carriers

The broker behind a load is a real business — which reduces the games that end with someone not getting paid.

  • Real business
  • Signed rate con
  • Paper trail for disputes

A verified network is worth more to every member than an open one is to anyone.

Questions & answers

Trust & safety, asked and answered.

Something we haven’t covered? Our team answers every question.

support@haulor.ai
What is double brokering?

Double brokering is when a load is accepted by one party and secretly re-brokered to another carrier, usually without the shipper’s knowledge or consent. The carrier who actually hauls the load often goes unpaid, and the shipper loses control of who is carrying their freight. It is one of the most common forms of freight fraud in North America.

Does Haulor eliminate double brokering?

No — and you should be skeptical of any platform that claims to. What Haulor does is reduce the conditions double brokering depends on: anonymous actors, unverified businesses, and invisible loads. Identity verification, business verification, live tracking, and platform history make fraud harder to start and faster to catch.

How are carriers verified on Haulor?

Carriers complete a government-grade digital identity verification before they can bid on loads. Their on-platform history — completed loads, disputes, performance — stays attached to that verified identity.

How are brokers and shippers verified?

Brokers and shippers complete a business verification before they can post loads, confirming they are a real, operating company. Carriers can see verification status before they bid.

What happens if something goes wrong on a load?

Every load carries its own record: who posted it, who hauled it, GPS history, and signed digital documents. Disputes are reviewed by Haulor with that record in hand, and accounts involved in confirmed fraud are removed from the platform.

Move freight with people you can verify.